Terms & Conditions

1. Acceptance of the Terms

By using our platform, you agree to be bound by these Terms and Conditions (the "Agreement"). Please read this Agreement carefully before registering or making any bets.

2. Eligibility Requirements

To use our services, you must:

• Be at least 18 years old
• Be a resident of Ireland or Malta
• Not be prohibited from participating in online gambling by the laws of your jurisdiction

We may request additional information to verify your identity and age.

3. Minimum Age Requirements

You must not register for an account if you are under 18 years old, as specified above.

4. Geographic Restrictions

Our services are only available to residents of Ireland and Malta. We reserve the right to restrict access from other countries at any time without notice.

5. Account Registration Rules

To create an account:

• Fill in our registration form with accurate information
• Verify your email address by clicking on a link sent to you after registration
• Fund your account using one of our approved deposit methods

You may only have one active account, and we reserve the right to close any duplicate accounts.

6. One-Account-Per-User Policies

We require that all users operate a single account, unless otherwise specified by law or regulation. We reserve the right to request proof of identity and residency from anyone suspected of operating multiple accounts.

7. Identity Verification and KYC

To protect our users' integrity, we will conduct background checks and verify your identity using third-party services. This includes reviewing information you provide at registration, as well as obtaining additional documents (such as a copy of your passport or driver's license) if necessary.

8. Account Accuracy Obligations

You must ensure the accuracy of all personal data provided to us during registration or subsequent updates. We will not be liable for any losses resulting from inaccurate information.

9. Account Security Responsibilities

You are responsible for:

• Keeping confidential your login credentials (username and password)
• Protecting access to your account through multi-factor authentication
• Informing us immediately if you suspect unauthorized access

We do not accept liability for losses arising from misuse of login details due to your carelessness.

10. Login Credentials and Password Protection

You must keep your username and password secure at all times, as they grant direct access to your personal account and betting activity.

11. Restricted Behaviour and Prohibited Activities

Prohibited activities include:

• Cheating or manipulating gameplay
• Engaging in multi-accounting (operating multiple accounts)
• Sharing login details with others
• Using any form of automated software for generating profits

We reserve the right to suspend your account and withhold winnings if you engage in prohibited behaviour.

12. Bonus and Promotion Rules

Bonuses may only be claimed by registered users who meet specific criteria, as outlined on our website. Wagering requirements apply to all bonuses awarded, unless stated otherwise.

13. Wagering and Gameplay Conditions

Wagers placed with our platform are governed by the specific terms of each event (game, match, competition) and these Terms & Conditions. We do not guarantee any outcome or provide insurance against losses.

14. Bonus Abuse Prevention

We reserve the right to:

• Freeze bonuses for suspected abuse
• Cancel bonus rewards if wagering conditions are breached

Abuse prevention measures include reviewing player activity patterns, monitoring for suspicious betting behaviour, and implementing restrictions on high-risk transactions.

15. Deposits and Withdrawals

For supported payment methods (available through our platform), we will provide clear guidance on deposit limits, withdrawal processing times, and any relevant fees or charges associated with your account. You are responsible for ensuring all payment details you share with us are accurate.

16. Verification before Withdrawals

We may request verification from time to time to confirm the authenticity of a withdrawal, as outlined in these Terms & Conditions. This is done solely to prevent money laundering and fraud.

17. Processing and Review Procedures

Our customer support team will process requests for withdrawals within 24-48 hours after they have been approved. Any discrepancies or irregularities may result in delays or cancellation.

18. Responsible Gambling Expectations

We take responsible gambling seriously, as per the laws of Ireland and Malta. If you or someone you know is struggling with problem gambling:

• Please seek help at:
  • National Problem Gambling Centre (Ireland): +353 1 4002700
  • GamCare: +44 (0)8008 808155 (UK only)
• Use our self-exclusion tool, accessible through your account settings

19. Self-Exclusion and Account Restrictions

Self-exclusion allows you to temporarily or permanently ban yourself from accessing the platform for a specified period of time. Once activated:

• If you wish to withdraw, contact us with proof of payment made outside our platform

During this self-exclusionary period, we cannot provide assistance with gambling problems.

20. Game Fairness and RNG Systems

To ensure game fairness:

• Our system is tested by independent auditors for randomness and integrity (results can be found on the website)
• All games are designed to operate in a completely transparent manner

Technical issues may affect our services at any time, resulting in voided bets or cancellations. Any losses arising from such an event will not be compensated.

21. Suspension or Closure of Accounts

We reserve the right to close your account without prior notice for:

Circumstances that may lead us to suspend or cancel an account include but are not limited to excessive losses, suspected match-fixing involvement, and any form of unfair advantage taken against the platform.

22. Intellectual Property and Platform Ownership

Our website is owned and operated by Smarkets (Malta) Limited under license from its parent company. All rights reserved for intellectual property purposes.

The Smarks logo, 'SBK Sports Betting', names, words or phrases appearing on our website, whether in the form of text or graphics are trademarks or trade dress of their respective owners.

23. Limitation of Liability

In no event shall we be liable to you for:

• Circumstances outside our control (governmental decrees, technical issues)
• Failure in deposit/withdrawal processing due to force majeure

Our maximum liability under these Terms & Conditions is limited to an amount equivalent to your total active balance.

24. Modification of Terms

We may modify or update the Agreement at any time without notice. Changes come into effect when published online, even if you don't receive a notification about them directly.

If you do not agree with the updated terms and wish to withdraw from using our platform, please contact us within 14 days after becoming aware of such updates and request termination of your account in line with Section 21 of this Agreement.

25. Contact or Support Guidance

For any inquiries regarding these Terms & Conditions or general use queries:

• Please visit the Help Centre
  • Search for pre-existing FAQs
• Fill out a 'Contact Us' form within your account settings

We also offer real-time assistance via our website through instant messaging and phone calls.

26. Applicable Licensing or Regulatory Oversight

All aspects of our service are governed by the laws of Ireland (and Malta), in addition to regulations specific to online gaming and betting platforms, as amended from time-to-time.

In case of disputes regarding Terms & Conditions compliance or enforcement: